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Senior Receptionist / Front Office Manager

Full Time · Sector 52, Gurugram

All openings

About the role

We are looking for a professional, courteous, and well-organized Receptionist to manage the hospital's front desk and provide a welcoming experience to patients and visitors. The candidate will be responsible for handling patient inquiries, managing appointments, coordinating with hospital departments, and ensuring smooth front-desk operations while maintaining patient confidentiality.

Responsibilities

Welcome patients and manage front-desk operations.

Handle calls, WhatsApp enquiries and appointments.

Coordinate with patients, doctors and counsellors.

Manage registrations, billing and patient records.

Ensure a professional and premium patient experience.

Requirements

Min 3 years of front-office experience, preferably in healthcare or hospitality.

Strong English and Hindi communication.

Presentable, polite and comfortable using computers.

Female candidates preferred.

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